Careers

The Horse Shoe Farm is an 85-acre boutique resort in the heart of the Blue Ridge Mountains that offers intentional hospitality to our guests through lodging, dining and spa. This spectacular property is looking for the right person to join our team as Dining Room Supervisor. The Dining Room Supervisor is an essential member of the farm, responsible for supervising all aspects of service at The Silo Cookhouse.

Roles and responsibilities include but are not limited to:

· Supervise the Front of House Staff, including scheduling, hiring, training, evaluation, and development

· Supervise the dining room during service, including setting up tables, greeting guests, delivering food and beverage to tables, and overall supervision during meals to ensure the highest standards of service

· Work closely with our Executive Chef to ensure and execute the highest level of hospitality, including prompt and gracious troubleshooting of customer issues or complaints

· Track, order and manage front of house inventory

· Perform closing duties, including reporting and revenue management

· Supervise the beverage program, including working with bartenders to maintain bar set up, menu development and implementation (**prior knowledge of wine & spirits is a plus!**)

· Perform other administrative tasks as required

Required qualifications:

• Demonstrated commitment to the delivery of world class internal/external guest service

• Knowledge of and experience in fine dining strongly preferred

• Knowledge of wine & spirits strongly preferred

• Must be computer proficient and tech-savvy or possess a willingness to learn how to use our systems.

• Must have excellent communication for both customer and interdepartmental interactions

• Must be detail oriented in regards to observing things that need to be done or out of place as well as in document creation for new processes and procedures

• Must have reliable transportation

• 2+ years of upscale food & beverage experience preferred

Physical Requirements:

• Ability to lift up to 50 pounds on a frequent basis

• Various physical movements through shift; can work between 10-14 hours to include standing/walking for extended periods of time as operation demands

• Works indoors and outdoors in a variety of conditions that includes fluctuating temperatures

Job Type: Full-time, Must be willing to work weekends

Job Types: Full-time, Part-time

Benefits:

• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Paid time off

• Paid training

• Vision insurance

Shift:

• Day shift

• Evening shift

• Night shift

Ability to Commute:

• Hendersonville, NC 28791 (Required)

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Required)

Work Location: In personPosition Overview:

We are seeking a dynamic and driven Sales Manager to lead our sales initiatives and grow revenue streams across lodging, events, retreats, and corporate bookings. The ideal candidate will possess a strong background in outside sales and business development, a passion for hospitality, and a proven track record of exceeding sales goals. As a Sales Manager, you will be responsible for developing strategic sales plans, managing key accounts, and fostering relationships with clients to enhance customer satisfaction and loyalty.

Key Responsibilities:

• Develop and implement strategic sales plans to attract clients for weddings, retreats, corporate events, and luxury getaways.

• Cultivate relationships with travel agents, event planners, corporate clients, and wellness organizations.

• Identify new business opportunities through market research and networking.

• Negotiate contracts and close deals with clients to maximize revenue.

• Provide exceptional customer service by understanding client needs and addressing concerns promptly.

• Represent the farm at trade shows, networking events, and through digital outreach to promote brand visibility.

• Collaborate with marketing to create promotional materials and campaigns aligned with sales goals.

• Maintain a pipeline of leads and manage the full sales cycle—from inquiry to contract closure.

• Monitor market trends, competitors, and pricing strategies to optimize offerings and packages.

• Work closely with operations and hospitality teams to ensure seamless execution of client experiences.

Qualifications:

• 3+ years in a sales management role, preferably in hospitality, resorts, or event venues.

• Strong interpersonal, negotiation, and presentation skills.

• Experience with CRM systems and sales tracking tools.

• Ability to work independently and in a collaborative environment.

• Flexible schedule, including some evenings and weekends for site visits and events.

Benefits:

• Competitive base salary + performance-based incentives

• Health, vision, dental, and other benefits

• Opportunities for professional growth in a unique and inspiring environment

Join us as we strive for excellence in our industry! If you are passionate about driving sales success and leading a talented team, we encourage you to apply for this exciting opportunity as a Sales Manager.

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

• Weekends as needed

Ability to Commute:

• Hendersonville, NC 28791 (Preferred)

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Preferred)

Work Location: In person

Apply here : https://www.indeed.com/viewjob?jk=206e0073248dc706&from=shareddesktop_copy

The Stable Spa at The Horse Shoe Farm is fast becoming one of the premier wellness destinations in WNC. Nestled on 85 acres of Farmland overlooking Mount Pisgah, this environment is ideal for rest, relaxation and transformation.

Imagine sharing your gifts in an open-air luxury horse stable turned spa.

We are seeking a Massage & Bodywork Therapist for Thursdays, Saturdays and Sundays. Someone who is experienced and reliable to meet our needs of our guests and locals. And someone who can handle a busy day with 5 to 6 hours of massages.

We have a special team at the Stable Spa who are dedicated to helping the Spa grow to its fullest potential and take pride in the space and the work we do here. We are looking for therapists who want to grow with us and share this similar intention.

The Horse Shoe Farm is a family-run business and in order to provide Intentional Hospitality and Stewardship to our guests, our team, and our land, we employ these core values:

• Presence

• Heart

• Gratitude

• Grace

• Grit

Duties include but are not limited to:

• Offering quality spa treatments to our guests

• Light housekeeping before and after treatment

• Assist with laundry

• Assist the Wellness Director and/or receptionist when needed (especially during high peak times).

• Group event Massage & Bodywork Therapy

* If you are experienced in a spa setting and are certified in Cranial Sacral Therapy and Energy Therapy that is an immense plus.

We look forward to meeting you!

Job Types: Part-time, Contract

Pay: $64.00 - $112.00 per hour

Benefits:

• Employee discount

• Paid training

Schedule:

• 10 hour shift

• 8 hour shift

• Day shift

• Every weekend

• Weekends only

Supplemental Pay:

• Tips

Ability to Commute:

• Hendersonville, NC 28791 (Required)

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Required)

Work Location: In person

Position Overview:

The Horse Shoe Farm is seeking a highly organized, client-focused Sales & Events Coordinator to support the planning, coordination, and execution of events while assisting in sales initiatives. This position is ideal for someone who thrives in both administrative and guest-facing roles, has a sharp eye for detail, and is passionate about hospitality and event planning.

Key Responsibilities:

Sales Support:

• Assist in managing inquiries, creating proposals, and following up with prospective clients for weddings, corporate retreats, and special events.

• Maintain CRM databases, calendars, and lead tracking systems.

• Prepare contracts, invoices, and other documentation for client bookings.

• Conduct site tours with prospective clients and respond promptly to sales-related questions.

• Collaborate with the marketing team to promote event offerings and seasonal packages.

Event Coordination:

• Support all stages of event planning, from pre-event preparation through post-event wrap-up.

• Serve as the main point of contact for clients in the lead-up to events, ensuring all logistics are captured and communicated.

• Create detailed event timelines, layouts, and setup instructions for internal teams.

• Coordinate with operational departments to ensure seamless execution.

• Oversee event setup, breakdown, and on-the-day logistics, ensuring guest satisfaction.

• Conduct post-event follow-ups and assist with invoicing and feedback collection.

Qualifications:

• 2+ years of experience in hospitality, event planning, or sales coordination.

• Experience with boutique hotels, luxury venues, or retreat centers preferred.

• Strong organizational and multitasking skills with excellent attention to detail.

• Exceptional written and verbal communication skills.

• Proficient in CRM platforms, G Suite and event management tools.

• Confident, calm under pressure, and guest-service focused.

• Ability to work flexible hours, including weekends and evenings, based on event needs.

• A passion for creating memorable experiences and working in a nature-inspired setting.

Benefits:

• Competitive compensation based on experience

• Health and wellness benefits

• Opportunities for career growth and development

• A supportive, collaborative team in a stunning rural location

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

• Monday to Friday

• Weekends as needed

Ability to Commute:

• Hendersonville, NC 28791 (Preferred)

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Preferred)

Work Location: In person

Apply here : https://www.indeed.com/viewjob?jk=86fb4a8cce7836d0&from=shareddesktop_copy

The Silo Cookhouse at The Horse Shoe Farm is excited to announce that we are hiring for the position of Server/Bartender. The Horse Shoe Farm is a family-owned, intimate, luxury farm available for accommodations, dining, spa, retreats and events. The Silo Cookhouse, our fine dining restaurant concept, serves locally sourced farm to table ingredients in creative ways.

The Server/Bartender is responsible for ensuring guests have the best possible dining experience that meets The Horse Shoe Farm standard. The Server will greet guests, guide their experience, serve food and beverages, manage guest requests and expectations, and ensure guest satisfaction.

The Server/Bartender will be a Full Time position for dinner service. This is a Tipped Position. There is opportunity for additional hours for multiple events and functions that take place throughout the year.

ESSENTIAL JOB FUNCTIONS:

• Greet and serve guests, while promoting the brand’s unique style and high standard of dining experience

• Learn and know all menu items and specifications

• Prepare dining room and seating area for service, including ensuring greeting area and dining room are clean and tables are set and reviewing menu

• Describe menu to guests and answer questions about menu, dining experience and general background on the property

• Serve food and beverage, check on guests and expedite exceptional service

• Liaise with back of house staff to expedite service

• Perform all aspects of bar operation as needed

REQUIRED SKILLS & EXPERIENCE:

• Prior experience in fine dining required

• High School diploma or GED preferred

• Ability to communicate in English both orally and in writing

• Strong interpersonal and communications skills and the ability to work well with co-workers and the public

• Excellent customer service and friendly, positive attitude

• Excellent record of attendance

PHYSICAL REQUIREMENTS:

• Requires moderate physical activity, handling of average-weight objects, up to 40 pounds.

• Basic adherence to safety precautions and sanitary regulation.

Work Remotely

• No

Job Types: Full-time, Part-time, Seasonal

Pay: $25.00 - $35.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount

• Paid training

Shift:

• Evening shift

Shift availability:

• Day Shift (Required)

• Night Shift (Required)

Ability to Commute:

• Hendersonville, NC 28791 (Preferred)

Work Location: In person

Position Overview:

We are seeking an experienced and service-focused Front Desk Supervisor to lead the guest services team and help uphold the farm’s high standards for hospitality. This role requires leadership, attention to detail, and a proactive mindset.

Key Responsibilities:

• Supervise, train, and support front desk staff to ensure smooth daily operations and exceptional guest service.

• Greet and assist guests during check-in, check-out, and throughout their stay, maintaining a warm and professional demeanor.

• Handle guest complaints and special requests with efficiency and empathy, ensuring satisfaction.

• Conduct regular room inspections for cleanliness, presentation, maintenance, and guest readiness, coordinating closely with housekeeping and maintenance teams.

• Assist in creating and implementing detailed Standard Operating Procedures (SOPs) for front desk operations, guest check-in/out, room inspections, and service protocols.

• Monitor reservations, manage daily room assignments, and communicate updates to the appropriate departments.

• Serve as the go-to person for front desk staff questions, performance issues, and procedural guidance.

• Collaborate with department leaders to ensure consistent standards across all guest touchpoints.

• Maintain accurate records, prepare shift reports, and assist with administrative duties as needed.

• Uphold safety, security, and property policies at all times.

Qualifications:

• 2+ years of front desk or guest services experience, with at least 1 year in a supervisory or leadership role.

• Background in boutique hospitality or luxury lodging preferred.

• Strong knowledge of hospitality operations, including guest relations, housekeeping standards, and reservation systems.

• Excellent written and verbal communication skills.

• Highly organized, dependable, and committed to quality and consistency.

• Proficiency in hotel property management systems (PMS), POS systems and GSuite.

• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive salary with opportunities for advancement

• Health and wellness benefits

• A beautiful, nature-based work environment focused on excellence and community

Join our team as a Front Desk Manager and contribute to creating an exceptional experience for our clients while ensuring operational excellence!

Job Type: Full-time

Benefits:

• 401(k)

• Dental insurance

• Employee discount

• Health insurance

• Life insurance

• Paid time off

• Vision insurance

Schedule:

• Weekends as needed

Ability to Commute:

• Hendersonville, NC 28791 (Required)

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Required)

Work Location: In person

Apply here : https://www.indeed.com/viewjob?jk=d0ed1679b29e1c75&from=shareddesktop_copy