Careers

WE’RE COMMITTED TO GROWING A COMPANY THAT STANDS THE TEST OF TIME.

Current Opportunities

Food and Beverage Director, The Silo Cookhouse and Root & Bone

Location: The Silo Cookhouse & Root & Bone Hendersonville

About Us: The Silo Cookhouse and Root & Bone are two beloved culinary destinations known for their innovative menus, exceptional service, and inviting atmospheres. Located in the heart of our vibrant community, The Silo offers a farm-to-table a la carte dining experience and catering for The Horse Shoe Farm, while Root & Bone celebrates Southern comfort food with a modern twist. We are passionate about delivering unforgettable dining experiences and are now seeking a dynamic and experienced Food & Beverage Director to join our team and lead both concepts to new heights.

Position Overview: As the Food & Beverage Director, you will be responsible for overseeing all aspects of the food and beverage operations for both The Silo Cookhouse and Root & Bone. This includes managing daily operations, ensuring the highest standards of food quality and service, overseeing the Front and Back of House, and maintaining budgetary controls. You will lead a talented team, cultivate a positive and efficient work environment, and collaborate closely with senior management to enhance both restaurant brands.

Key Responsibilities:

Operational Management:

Oversee daily operations of all food and beverage outlets (restaurants, bars, catering services, etc.).
Ensure that the highest standards of food quality, presentation, and service are maintained.
Develop and implement policies and procedures to optimize efficiency, productivity, and guest satisfaction.
Supervise and train staff, including managers, chefs, and service personnel, to maintain high levels of performance.

Budgeting and Cost Control:

Prepare and manage the food and beverage budget, ensuring profitability while maintaining quality.
Monitor and control inventory, purchasing, and supplier relationships to minimize waste and reduce costs.
Monitor and manage food and labor costs in alignment with the restaurants’ goals.
Analyze financial reports and adjust operations to meet budget goals.
Implement strategies to maximize revenue, such as pricing strategies, upselling techniques, and cost-effective promotions.

Menu Development:

Collaborate with executive chefs and culinary teams to design creative and innovative menus.
Regularly review and update menus to keep offerings fresh, appealing, and aligned with guest preferences.
Ensure menu items meet dietary restrictions, seasonal availability, and cost constraints.

Guest Experience:

Maintain a strong focus on customer satisfaction, handling guest concerns or complaints promptly and professionally.
Ensure consistency in food and service quality across all outlets.
Create and implement programs or events that enhance the guest experience (e.g., wine pairings, special events, seasonal promotions).

Team Leadership and Development:

Hire, train, and motivate staff across all food and beverage departments.
Foster a positive, inclusive work culture that emphasizes teamwork, professionalism, and hospitality excellence.
Conduct performance evaluations and provide ongoing coaching and development opportunities.
Promote staff engagement and retention through effective leadership and communication.

Compliance and Safety:

Ensure that all food and beverage operations comply with local health, safety, and liquor laws.
Maintain clean and safe working environments for both staff and guests.
Conduct regular audits to ensure adherence to all safety standards and regulatory requirements.

Marketing and Promotion:

Develop and implement marketing strategies to promote food and beverage offerings, increase sales, and attract new clientele.
Collaborate with the marketing team on social media campaigns, event promotions, and partnerships.
Stay informed about industry trends and competitors, adjusting strategies as necessary to stay competitive.

Reporting and Analysis:

Provide regular reports on food and beverage performance, including sales, customer satisfaction, and operational efficiency.
Analyze guest feedback and operational data to continuously improve service delivery and product offerings.

Qualifications:

Proven experience in food and beverage management, with a minimum of 5 years in a leadership role within the restaurant or hospitality industry.
Strong knowledge of culinary trends, food costing, inventory management, and beverage programming.
Exceptional leadership skills with the ability to inspire, motivate, and develop teams.
Excellent communication, interpersonal, and organizational skills.
Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
A passion for food, beverage, and hospitality, with a creative and innovative mindset.
Strong financial acumen and experience managing budgets and P&L statements.
Knowledge of local health and safety regulations and best practices in food service.

What We Offer:

Competitive salary and performance-based incentives.
Opportunity to shape the culinary direction and culture of two well-established brands.
Comprehensive benefits package including health, dental, and vision insurance.
Employee dining discounts and perks.
A collaborative, creative, and supportive team environment.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Hendersonville, NC 28791 (Required)

Ability to Relocate:

Hendersonville, NC 28791: Relocate before starting work (Required)

Work Location: In person

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Housekeeping Manager

The Housekeeping Manager at The Horse Shoe Farm is responsible for overseeing all housekeeping operations within the resort, ensuring that the highest standards of cleanliness, service, and guest satisfaction are maintained. This role involves managing a team of housekeeping staff, coordinating daily operations, and ensuring that all areas of the resort, including guest rooms, public areas, and back-of-house facilities, are meticulously maintained.

Key Responsibilities:

Leadership and Management:

Supervise and lead the housekeeping team, ensuring all team members are trained and working to the highest standards.
Provide clear direction and feedback, fostering a positive and motivated work environment.
Schedule staff to ensure adequate coverage, minimizing disruptions and maximizing efficiency.

Quality Control:

Conduct regular inspections of guest rooms and public areas to ensure cleanliness, organization, and adherence to brand standards.
Oversee the implementation of cleaning protocols and health and safety procedures.
Respond to guest feedback promptly, resolving any housekeeping-related concerns to ensure total satisfaction.

Inventory and Supplies Management:

Maintain accurate records of all housekeeping inventory, ordering supplies as needed.
Ensure proper storage and usage of cleaning materials, linens, and guest amenities.

Guest Experience:

Ensure that guest rooms are prepared to the highest standards for arrival and that special requests are handled promptly.
Promote a culture of excellence in customer service and anticipate guest needs to ensure a memorable stay.

Collaboration and Communication:

Work closely with other departments, including Front Desk, Maintenance, and Food & Beverage, to coordinate housekeeping operations and ensure smooth guest experiences.
Provide reports and updates on housekeeping performance to senior management.

Qualifications:

Minimum of 2-5 years of experience in a housekeeping supervisory role, preferably in a luxury or high-end resort environment.
Strong knowledge of housekeeping operations and procedures.
Exceptional leadership, communication, and organizational skills.
Attention to detail and a passion for delivering exceptional guest experiences.
Bilingual (English/Spanish) required.

Physical Requirements:

Ability to lift, carry, or move up to 50 pounds.
Ability to walk or stand for long periods.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule: Day shift

Work Location: In person

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Maintenance Technician

The Horse Shoe Farm is an 85-acre boutique resort in the heart of the Blue Ridge mountains. This spectacular property is looking for the right person to join the team to perform an array of tasks to guarantee excellent guest service. The ideal candidate is a hospitality-driven, detail-oriented, passionate person who can multitask.

As a Maintenance Technician at The Horse Shoe Farm, you will play a critical role in ensuring the smooth operation of our resort by maintaining the facility’s infrastructure, equipment, and guest amenities. You will be responsible for troubleshooting, repairing, and maintaining a wide range of systems, from HVAC and plumbing to electrical systems and general maintenance.

This is a hands-on position that requires a proactive individual with a strong sense of responsibility, technical aptitude, and a customer-oriented mindset. If you enjoy working in a dynamic and rewarding environment, this could be the perfect role for you!

Key Responsibilities:

Perform routine inspections and preventive maintenance of the resort’s systems, including HVAC, plumbing, electrical, and mechanical equipment.
Respond promptly to maintenance requests from guests and staff, ensuring quick and efficient resolution of issues.
Repair or replace defective equipment and systems to maintain the resort’s functionality.
Maintain the appearance of the resort by performing general repairs and upkeep to guest rooms, public areas, and grounds.
Collaborate with other departments to ensure smooth operation and guest satisfaction.
Assist with the installation of new equipment or systems as needed.
Maintain inventory of supplies and equipment, ordering replacements when necessary.
Follow safety protocols and ensure compliance with local building codes and regulations.
Assist in emergency situations, such as power outages or natural disasters, to minimize guest inconvenience.

Qualifications:

Proven experience as a maintenance technician, preferably in a hospitality or resort setting.
Knowledge of HVAC, plumbing, electrical, and general building maintenance.
Ability to troubleshoot and resolve technical issues efficiently.
Strong attention to detail and ability to perform work to high standards.
Good communication skills, with the ability to interact positively with guests and staff.
Ability to work independently and as part of a team.
Flexibility to work on weekends, holidays, and evenings as required.
Physical stamina to lift heavy items and perform manual tasks.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: No less than 35 per week

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Schedule:

8 hour shift
Day shift

Work Location: In person

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Massage Therapist

The Stable Spa at The Horse Shoe Farm is fast becoming one of the premier wellness destinations in WNC. Nestled on 85 acres of Farmland overlooking Mount Pisgah, this environment is ideal for rest, relaxation and transformation.

Imagine sharing your gifts in an open-air luxury horse stable turned spa.

We are seeking a Massage & Bodywork Therapist for Thursdays, Saturdays and Sundays. Someone who is experienced and reliable to meet our needs of our guests and locals. And someone who can handle a busy day with 5 to 6 hours of massages.

We have a special team at the Stable Spa who are dedicated to helping the Spa grow to its fullest potential and take pride in the space and the work we do here. We are looking for therapists who want to grow with us and share this similar intention.

The Horse Shoe Farm is a family-run business and in order to provide Intentional Hospitality and Stewardship to our guests, our team, and our land, we employ these core values:

Presence
Heart
Gratitude
Grace
Grit

Duties include but are not limited to:

Offering quality spa treatments to our guests
Light housekeeping before and after treatment
Assist with laundry
Assist the Wellness Director and/or receptionist when needed (especially during high peak times).
Group event Massage & Bodywork Therapy

* If you are experienced in a spa setting and are certified in Cranial Sacral Therapy and Energy Therapy that is an immense plus.

We look forward to meeting you!

Job Types: Part-time, Contract

Pay: $64.00 - $112.00 per hour

Benefits: